Morren Skin Science

Shipping & Delivery

Last updated: September 2026

Orders ship from the United States using FedEx 2 Day. Shipping charges and available services are shown at checkout before you pay.

Where we ship

We currently ship to addresses within the United States. Checkout accepts United States shipping addresses only. FedEx 2 Day cannot deliver to PO boxes, so please provide a street address where someone can receive the package.

Carrier and service

Orders are shipped by FedEx 2 Day. Delivery estimates come from the carrier and begin when your package leaves our facility, not when the order is placed.

Shipping cost

Shipping is a flat $10 per order of up to 3 bottles. Orders are limited to a maximum of 12 bottles. The exact charge for your order is calculated and displayed at checkout before payment, and the same figure appears in your order confirmation email.

Processing time

Orders are prepared for dispatch within 1–2 business days, Monday to Friday, excluding US public holidays. Orders placed on a weekend or holiday begin processing on the next business day.

Delivery estimates

Once dispatched, FedEx 2 Day normally delivers within 2 business days. Business days exclude weekends and holidays, and remote destinations can take longer.

Tracking

You will receive an order confirmation email as soon as your order is placed. Tracking details are issued by FedEx against the address on your order — if you need the tracking number for a shipment in progress, email us and we will provide it.

Address accuracy

You are responsible for entering a complete and accurate shipping address at checkout. If an address needs correcting, contact us as soon as possible — we can only change it before the order is dispatched. Packages returned to us because of an incorrect or incomplete address are refunded less the original shipping charge.

Delays

Delivery times can be affected by weather, carrier volume, mechanical or operational delays, and public holidays. These events are outside our control, but if your order is delayed, contact us and we will do what we can to help.

Lost or damaged in transit

If a package arrives damaged, contact us within 5 days of delivery with photographs of the package and its contents, and we will arrange a replacement or refund. If tracking shows no movement for 7 days, contact us and we will open a trace with FedEx. Where the carrier confirms a package is lost, we will replace it or refund you in full.

Order limits

Orders are limited to 12 bottles. We may contact you before dispatch if an order exceeds this limit.

Contact

For shipping or delivery questions, email [email protected] with your order number. Morren Skin Science is part of KAM Research Solutions LLC.